background: the quality of care from the perspective of people with type 2 diabetes using a new model (cqmh) including three dimensions of quality in health care (technical, service and customer quality) was assessed. methods: a cross-sectional survey with a sample of 577 people with type 2 diabetes was conducted. measures were self-reported adherence to national guidelines for technical qualit...

The use of Group Support Systems has been researched repeatedly using many task-type. For brainstorming tasks the process support of the system have been restricted to ensuring member anonymity and allowing the simultaneous entry of ideas. Little work has been done investigating other process improvements for idea-generating groups. In this paper is investigated the effect on idea quality and q...

The adoption of standards to improve interoperability in the automotive, aerospace, shipbuilding and other sectors could save billions. While interoperability standards have been created for a number of industries, problems persist, suggesting a lack of quality of the standards themselves. The issue of semantic standard quality is not often addressed. In this research we take a closer look at t...

introduction: the purpose of this study was to evaluate the radiographic quality of root canal fillings by fourth-, fifth-, and sixth-year undergraduate students at tabriz faculty of dentistry between 2006 and 2012. methods and materials: a total of 1183 root canal fillings in 620 teeth were evaluated by two investigators (and in case of disagreement by a third investigator) regarding the prese...

Fixing bugs is an important phase in software development and maintenance. In practice, the process of bug fixing may conflict with the release schedule. Such confliction leads to a trade-off between software quality and release schedule, which is known as the technical debt metaphor. In this article, we propose the concept of debt-prone bugs to model the technical debt in software maintenance....

Systematic learning in the own domain and reusing this experience is a promising way in order to achieve higher quality and productivity. An organizational approach for building competencies and supplying them to software projects is provided by the Experience Factory. An important role within the Experience Factory plays the task of packaging information into experience packages. The structure...

This paper presents a comprehensive model intended to analyse general quality in telecommunications services centred in end users’ perceived quality (PQoS). The proposed model allows us to estimate the quality experienced by end users, while offering detailed conclussions regarding the responsibility of the different agents involved in the service provision. We overview the structure of the mod...